This includes information from other services like money transfers, bill payments, loyalty or membership program details, previous use of our services history, and marketing choices. This information is used to provide you with the services you have asked for and for activities such as administration, customer service, anti-money laundering, compliance and legal duties, validate your details, to help us understand our consumers by doing analysis and research of the information we hold, to help prevent and detect fraud, debt and theft, to help us improve our products, services and operations, and, subject to your choices, send you commercial communications by email, telephone, post, SMS and by any other relevant channel.
This information may be used for any of the purposes in this section. We will hold and retain the information that you give us about another person including the details of the receiver of our services in order to execute the transaction.
Prior to providing this information you are obliged to notify and secure authorisation from the other person on the use of this information as set out in this section. The provision of this information is optional information, but needed to execute the transaction and provide these services to you. Without it, Western Union is unable to execute the money transfer or payment service, facilitate convenience activities or other requested services.
We may provide the information we hold to parties located in countries other than the country in which the information originally was collected or created, including to affiliates in the United States, for the purposes set out in this section.
The categories of data transferred include personally identifiable information, contact details and information relating to the money transfer, transaction history, and any other information supplied by you. We may also provide the information to other organisations and authorised service providers, including those that help us run our business, if there is a reasonable need to do so, to carry out or aide the money transfer, future services, or for any of the reasons or uses set out in this section.
We may add to information you provide with information from other businesses or individuals, including information to validate the accuracy of your information provided by you. Western Union and our affiliates worldwide may disclose your personal information, including without limitation your name, customer ID number, address and bank account information, i if we are required to do so by domestic or foreign law or legal process or ii to law enforcement authorities or other government officials including those in this country, the United States or elsewhere for purposes such as detecting, investigating, prosecuting and preventing crimes, including money laundering and related criminal activity, and the recipients may further disclose the information for these and other related purposes.
You have a right to ask us to see and get a copy of your information, for which we may charge a small fee. You can also correct, erase or limit our use of the information which is incomplete, inaccurate or out-of-date. And you may object at any time on legitimate reasons to the use of your information, where the processing is not required to complete the service, or required by a law or regulation.
If you wish to exercise these rights or no longer wish to receive commercial communications from Western Union, please call Western Union using the number below during regular business hours. We have no obligations to any other party, such as a party the sender sends funds on behalf of. When sending money online or with the app, you can always check the applicable transfer fees1 and exchange rates before you make a money transfer.
Western Union offers real-time information on exchange rates 1 to help you stay up to date on the latest developments when sending money internationally. Check current exchange rates 1 before making a money transfer online, with our app or at an agent location.
If sending money online or with our app, navigate to the send money form and select the destination you are sending funds to and how you wish to pay. If sending money at an agent location, you will be able to see the cost of your money transfer at the counter.
You may receive transfer fee 1 discounts 4 and other promotions by registering with our loyalty program, My WU SM , and can earn points every time you send a qualifying money transfer. Easily track your transfer online and with our app using the MTCN.
Send money for cash pick-up at an agent location near your receiver. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors.
Fees and rates subject to change without notice. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions. Some banks charge different money transfer fees when you initiate the transfer online versus going into a branch. Many financial institutions use a marked-up exchange rate as part of their service fees.
Because of this, some banks offer lower fees if you let them convert the funds before transferring, or if you provide the currency already converted. Contact your financial institution to see if this option is available.
International money transfer services like Western Union can help you easily send money abroad, and the fees may be less compared to traditional banks. Plus, Western Union can be a more convenient option because there are additional methods to send money such as cash pick-up. Western Union offers easy, reliable ways to send money with fees based on the services you need.
While these fees can range, you can get a free estimate when you start sending money with Western Union online. In the send money form, you can easily adjust different parameters, such as how your receiver wants to get the money and how you want to pay.
Deciphering the different types of money transfer fees can be confusing, but Western Union makes it easy with convenient ways to send and receive money. Send money online, with our app, or from hundreds of thousands of agent locations globally. Register online to get started today. All Rights Reserved. All fees are paid by the sender. Receiving money is free of charge unless the receiver chooses to receive the money in a different currency or to a device or an account which was not part of the send transaction.
Western Union may make money from foreign currency exchange. A valid ID which is considered as proper identification document in accordance with local legislation should be provided. Generally, we pay your money transfer with cash but in some cases, payment may be made on your bank account.
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